policies & forms
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general policies
General Venue Policies for Main Street Creative Arts Center 1. Purpose of the Space Main Street Creative Arts Center is a shared community arts venue designed to support theatre, music, rehearsals, workshops, classes, visual arts, and creative collaboration. We aim to provide an affordable and welcoming environment for artists, performers, educators, and community groups to create and connect. Because this is a shared-use facility, multiple groups may be operating in different parts of the building at the same time. All renters, guests, instructors, volunteers, performers, and audience members are expected to treat the space, equipment, staff, and fellow renters with professionalism and respect. 2. Respect for Shared Spaces All renters and guests are expected to help maintain a respectful and collaborative environment throughout the facility. Shared spaces such as lobbies, hallways, dressing rooms, classrooms, rehearsal areas, and restrooms should be kept reasonably clean and accessible at all times. Noise should remain at a reasonable level during overlapping rentals, and renters should avoid interfering with another group’s scheduled use of the facility. Staff instructions and posted venue signage must be followed at all times. 3. Facility Access & Hours Access to the building is limited to approved rental times only. Renters may only access the rooms included in their agreement, along with shared common areas necessary for use of the venue. Rental time includes setup, rehearsal or event time, cleanup, and strike/load-out. Groups are expected to fully vacate their rented spaces by the scheduled end time unless prior approval has been granted by venue management. Unauthorized after-hours access is prohibited. 4. Noise Policy Because Main Street Creative Arts Center operates as a shared facility with neighboring tenants, excessive noise is not permitted. Amplified sound, microphones, instruments, speakers, and music rehearsals should remain at reasonable levels. Groups may be asked to lower their volume if disruptions occur. The venue reserves the right to stop activities that create ongoing disruption or safety concerns. 5. Food & Drink Policy Food and non-alcoholic beverages are permitted unless otherwise restricted for a specific rental or event. Renters are responsible for cleaning up after themselves, including removing trash, wiping surfaces, and cleaning spills immediately to prevent damage to flooring, furniture, or equipment. Alcohol is only permitted with prior written approval and any legally required licensing or permits. Illegal substances are strictly prohibited anywhere on the property. 6. Smoking & Vaping Smoking and vaping are prohibited inside the building. Any smoking or vaping must take place outdoors in designated areas away from entrances and in compliance with local laws and property regulations. 7. Children & Minors Minors must be appropriately supervised at all times while using the facility. Parents, guardians, instructors, directors, or designated supervisors are responsible for the behavior, safety, and supervision of minors in their care. Children may not be left unattended in common areas of the building. 8. Cleanup Responsibilities All renters are responsible for restoring spaces to their original condition before leaving. This includes returning furniture to its original placement, removing trash, cleaning spills, removing personal belongings or decorations, and turning off lights or equipment if instructed. Additional cleaning fees may be charged if spaces are left excessively dirty, damaged, or disorganized after use. 9. Damage to Property Renters are financially responsible for any damage caused by themselves or anyone associated with their booking, including cast and crew members, guests, vendors, audience members, or participants. This includes damage to walls, floors, furniture, curtains, lighting equipment, sound equipment, technical systems, restrooms, and lobby areas. Damage fees may include repair costs, replacement costs, labor, and operational downtime if applicable. 10. Decorations & Temporary Installations No permanent alterations may be made to the building. Unless specifically approved in advance, renters may not drill into walls, use screws or nails in venue surfaces, apply permanent adhesives, use glitter or confetti, create open flames, operate pyrotechnics, or use fog or haze effects. All temporary decorations and installations must be fully removed at the end of the rental period. 11. Safety & Emergency Compliance All renters and guests are expected to follow fire code regulations, occupancy limits, emergency exit requirements, and staff safety instructions at all times. Emergency exits must remain clear and accessible. Props, scenery, cables, furniture, and equipment may not create unsafe walking conditions or block pathways. The venue reserves the right to stop unsafe activity immediately if necessary. 12. Prohibited Activities Illegal activity, weapons, hazardous materials, unsafe rigging, dangerous stunts, unauthorized animals, open flames, harassment, or discriminatory conduct are prohibited unless specifically approved in writing where applicable. Any activity that threatens safety, damages the facility, or significantly disrupts operations may result in immediate removal from the property without refund. 13. Security Cameras Security cameras may be in operation in public or shared areas of the facility for safety and security purposes. There is no expectation of privacy in common areas. Cameras are not intended for private spaces such as restrooms or designated changing areas. 14. Lost & Found Main Street Creative Arts Center is not responsible for lost, stolen, or unattended items. Items left behind may be discarded after a reasonable holding period if not claimed. 15. Parking & Loading Guests and renters must park only in approved areas and avoid blocking neighboring businesses or loading zones. Posted parking rules should be followed at all times. Large load-ins or load-outs should be coordinated in advance whenever possible to help maintain accessibility for all tenants and guests. 16. Animals Only service animals protected under applicable law are permitted unless prior approval has been granted for a specific event or performance. Animals brought into the facility remain the responsibility of their handler at all times. 17. Photography & Recording By participating in public events at Main Street Creative Arts Center, guests acknowledge that photography or video recording may occasionally occur for promotional or archival purposes. Professional filming or recording projects require prior approval from venue management. 18. Policy Violations Failure to follow venue policies may result in additional fees, loss of deposits, cancellation of reservations, denial of future bookings, or immediate removal from the property. Main Street Creative Arts Center reserves the right to enforce policies at its discretion in order to protect the safety, functionality, and sustainability of the venue and its community. 19. Policy Updates Venue policies may be updated periodically as operations evolve. The most current version of all policies supersedes prior versions and may be distributed electronically or posted online.
booking & reservation policy
Booking & Reservation Policy for Main Street Creative Arts Center 1. Booking Process All rentals at Main Street Creative Arts Center follow the same booking process. Renters should first review available spaces, rental packages, and pricing before checking the public availability calendar. Calendar availability is subject to change and does not guarantee a reservation. To request a booking, renters must submit a booking request form. Submitting a form is considered a request only and does not officially reserve the space. Once the request has been reviewed, renters will receive a confirmation email along with any applicable invoices, agreements, or policies. Bookings are only officially secured once payment or deposit has been received. Until payment is completed, requested dates remain tentative. 2. Tentative Holds & Time Priority Booking requests are reviewed in the order they are received based on form submission timestamps. If multiple requests are submitted for the same date or time, the earliest submitted request will be reviewed first. However, dates are not officially reserved until payment or deposit has been received. Submitting a booking form alone does not secure a reservation. Main Street Creative Arts Center reserves the right to release tentative holds if payment is not received within the required timeframe. 3. Payment Requirements For standard one-time rehearsals, meetings, classes, or events, full payment is required before the booking start time. Unpaid bookings may be canceled or denied access to the facility. For prepaid rehearsal blocks or bundled hour packages, such as large rehearsal packages, either a deposit or full payment is required to reserve the time block. Production rentals and larger events may require a 25–30% deposit, signed agreements, and additional payment schedules depending on the scope of the rental. Installment plans may occasionally be considered on a case-by-case basis but are not guaranteed. 4. Deposit Policy Deposits are non-refundable. Deposits secure dates, venue scheduling, and calendar availability. Because reserved dates prevent other renters from booking the same time slots, deposits will not be refunded due to cancellation, scheduling conflicts, no-shows, or changes in plans. 5. Payment Deadlines Once a booking confirmation and invoice have been issued, payment or deposit must be received within 48 hours unless otherwise stated. If payment is not received within that timeframe, the tentative hold may be forfeited and the dates may be reopened to other renters. 6. Cancellation Policy A 24-hour cancellation window is provided after booking confirmation. After this period, deposits remain non-refundable and refunds are not guaranteed. Any approved refunds are issued solely at the discretion of Main Street Creative Arts Center. 7. Rescheduling Policy Rescheduling requests must be submitted at least 24 hours in advance and are subject to calendar availability. One courtesy reschedule may be granted without charge. Additional rescheduling requests may incur a $5 administrative fee. Rescheduling is not guaranteed. 8. No-Shows Failure to appear for a scheduled booking without communication is considered a no-show. No-shows are not eligible for refunds, credits, or transferred time. 9. Facility Closures & Emergencies If Main Street Creative Arts Center must close due to building emergencies, safety concerns, severe weather, utility failures, or other unforeseen operational issues, affected renters may receive a venue credit, rescheduled booking, or alternate accommodation when possible. Cash refunds are not guaranteed. 10. Overtime & Extended Use Rental time includes setup, rehearsal or event use, cleanup, and load-out. Groups that remain in the space beyond their scheduled booking time will be charged for the additional time used. Late arrivals do not extend reservation end times. If another booking is scheduled immediately afterward, renters may be required to vacate promptly regardless of delayed start time. 11. Minimum Booking Requirements Bookings scheduled between 6:00 PM and 10:00 PM may require a minimum reservation of three hours depending on the space and availability. Main Street Creative Arts Center reserves the right to decline shorter bookings during peak hours. 12. Non-Transferable Bookings Reservations may not be transferred, resold, reassigned, or subleased to another individual, company, or organization without written approval from Main Street Creative Arts Center. 13. Accepted Payment Methods Accepted payment methods currently include Square invoice/payment links and cash. Additional payment methods may be added or removed at any time. 14. Pricing & Rate Changes Rates, rental structures, and package pricing are subject to change without notice. Quotes, verbal discussions, screenshots, advertisements, or previous pricing do not guarantee future rates. Pricing is only considered official once an invoice has been issued and payment arrangements have been confirmed. 15. Right to Refuse or Cancel Bookings Main Street Creative Arts Center reserves the right to deny bookings, cancel reservations, or revoke access due to policy violations, unsafe behavior, nonpayment, repeated scheduling issues, or misuse of the facility. 16. Agreement to Policies Submitting a booking request, making payment, or using the facility constitutes acknowledgment and acceptance of all venue policies and procedures established by Main Street Creative Arts Center.
rental terms & conditions
Rental Terms & Conditions for Main Street Creative Arts Center 1. Agreement to Terms By submitting payment, signing a rental agreement, or using the facility, renters agree to comply with all venue policies, procedures, and terms established by Main Street Creative Arts Center. The renter accepts responsibility for themselves and anyone associated with their booking, including cast and crew members, instructors, vendors, volunteers, guests, audience members, and participants involved in the rental. 2. Use of the Facility The facility may only be used for activities approved during the booking process. Any major changes to the event, including attendance size, technical needs, hazardous performance content, special effects, alcohol service, vendors, or event type, must be disclosed and approved in advance. Main Street Creative Arts Center reserves the right to deny or terminate activities that exceed the agreed-upon use of the space. 3. Assumption of Risk Use of the facility involves inherent risks, including physical activity, theatrical production hazards, lifting and construction activity, use of lighting and sound equipment, audience interaction, electrical equipment, trip hazards, and use of shared public spaces. All renters and participants voluntarily assume these risks. Main Street Creative Arts Center, Meta Mystics LLC, venue ownership, staff, volunteers, contractors, and affiliates are not responsible for injuries, accidents, illness, theft, property loss, or damages occurring during use of the facility except where prohibited by law. 4. Liability The renter assumes full responsibility for the conduct and safety of their event, attendees, participants, and audience members. Renters are responsible for following occupancy limits, fire code regulations, and venue safety requirements at all times. The renter is financially responsible for any damage caused directly or indirectly by themselves or anyone associated with their rental, including guests, vendors, cast and crew members, contractors, or participants. This includes damage to: * walls * floors * furniture * lighting equipment * sound systems * curtains * technical equipment * backstage areas * restrooms * lobby areas * exterior property Damage fees may include repair costs, replacement costs, labor, cleaning fees, emergency service fees, and operational downtime when applicable. 5. Indemnification The renter agrees to indemnify, defend, and hold harmless Main Street Creative Arts Center, Meta Mystics LLC, venue ownership, staff, volunteers, contractors, and representatives from claims, liabilities, damages, losses, legal fees, or expenses arising from the renter’s use of the facility, violations of venue policy, or actions of anyone associated with the rental. This does not apply in situations caused solely by proven gross negligence of the venue. 6. Insurance Requirements Main Street Creative Arts Center reserves the right to require proof of liability insurance for productions, public performances, large events, outside instructors, vendors, high-risk activities, or events involving alcohol. Failure to provide requested insurance documentation may result in cancellation of the booking. Any required insurance must remain active throughout the rental period. 7. Technical Equipment & Limitations Technical equipment provided by the venue may include lighting fixtures, lighting consoles, speakers, microphones, playback systems, cables, projectors, and staging elements. All equipment is provided as-is. The venue does not guarantee: * compatibility with renter equipment * uninterrupted operation * advanced technical support * specialized troubleshooting * specific software functionality Renters are responsible for providing qualified operators and backup planning for critical technical needs. Unauthorized modification, tampering, rewiring, or unsafe use of technical equipment is prohibited. 8. Internet, Utilities & Operational Interruptions Main Street Creative Arts Center is not liable for interruptions involving internet service, power outages, HVAC systems, plumbing, equipment malfunction, or third-party utility failures. Reasonable efforts will be made to restore operations when possible. 9. Prohibited Activities The following activities are prohibited unless specifically approved in writing: * pyrotechnics * open flames * hazardous materials * unsafe rigging * glitter * excessive fog or haze * weapons * illegal activity * unsafe stunts * unauthorized construction * drilling into venue structures * permanent alterations to the facility The venue reserves the right to immediately stop prohibited or unsafe activity. 10. Force Majeure Main Street Creative Arts Center shall not be held liable for failure to fulfill rental obligations due to circumstances beyond reasonable control. This includes severe weather, fire, flood, utility failures, government restrictions, public emergencies, civil unrest, labor shortages, acts of terrorism, building emergencies, or unavoidable facility closures. In these situations, the venue may offer rescheduling, venue credit, or alternate accommodations when possible. Cash refunds are not guaranteed. 11. Termination of Agreement Main Street Creative Arts Center reserves the right to immediately terminate a rental agreement if: * venue policies are violated * unsafe conduct occurs * illegal activity occurs * payments are not made * occupancy limits are exceeded * venue property is endangered * staff or guests are threatened or harassed Termination may occur without refund. 12. Refusal of Service Main Street Creative Arts Center reserves the right to refuse bookings or deny future rentals when necessary to protect venue operations, scheduling integrity, staff safety, community standards, or property condition. 13. Abandoned Property Items left behind after the rental period may be considered abandoned if not retrieved within a reasonable timeframe. The venue is not responsible for lost, stolen, damaged, or abandoned property. Storage fees may apply to sets, props, equipment, or large materials left onsite without approval. 14. Compliance with Laws Renters are responsible for complying with all applicable local laws, fire codes, occupancy regulations, licensing requirements, copyright obligations, and health and safety regulations. Any fines or penalties resulting from renter activity remain the responsibility of the renter. 15. Entire Agreement These Terms & Conditions, along with all venue policies, invoices, contracts, and approved addendums, constitute the full agreement between the renter and Main Street Creative Arts Center. No verbal agreement or informal communication supersedes written policy unless explicitly approved in writing by venue management.
privacy policy
Privacy Policy for Main Street Creative Arts Center operated by Meta Mystics LLC Effective Date: May 26, 2026 Main Street Creative Arts Center respects your privacy and is committed to protecting any information you share through our website, booking forms, registrations, communications, and services. This Privacy Policy explains what information may be collected, how it is used, and how it may be protected when using our website or interacting with our venue. 1. Information We Collect When you use our website, submit forms, register for events, or communicate with us, we may collect personal information including your name, email address, phone number, billing information, mailing address, emergency contact information for classes or events, and any information submitted through booking requests or contact forms. When booking rehearsal rooms, productions, workshops, classes, or events, we may also collect information related to your reservation, including requested dates and times, company or organization names, production or event details, payment history, and signed agreements or waivers. Like most websites, certain technical information may also be collected automatically. This can include IP address, browser type, device information, pages visited, time spent on the website, and referral sources. This information helps improve website functionality, performance, and user experience. 2. How We Use Your Information Information collected through our website or booking systems may be used to: * process reservations and payments * respond to inquiries * communicate scheduling updates * send information about events, workshops, productions, or rentals * improve website functionality and customer experience * maintain venue safety and security * enforce venue policies and agreements Main Street Creative Arts Center does not sell personal information to third parties. 3. Payments Payments made through our website or invoicing systems may be processed through third-party payment providers such as: Square & Wix We do not store full payment card information on our own servers. Users should review the privacy and security policies of any third-party payment processors they choose to use. 4. Cookies & Tracking Technologies Our website may use cookies or similar technologies to improve functionality and visitor experience. These technologies may help: * remember user preferences * improve website performance * analyze website traffic * support marketing or advertising tools Most browsers allow users to disable cookies through browser settings, though some features of the website may not function properly if cookies are disabled. 5. Marketing Communications If you provide contact information through forms, bookings, or registrations, you may occasionally receive communications regarding: * event announcements * workshops or classes * venue updates * promotions * scheduling information * rental opportunities You may unsubscribe from marketing emails at any time through the unsubscribe link provided in communications. 6. Third-Party Services & Links Our website may contain links to third-party websites, ticketing systems, social media platforms, or external services. Main Street Creative Arts Center is not responsible for the privacy practices or content of those third-party services. 7. Children’s Privacy Some programs or events hosted at Main Street Creative Arts Center may involve minors, including youth workshops, homeschool programs, or educational activities. Personal information relating to minors should only be submitted by a parent or legal guardian. We do not knowingly collect personal information from children without parental consent where required by law. 8. Security Reasonable measures are taken to help protect personal information submitted through our website and systems. However, no online transmission, storage system, or electronic platform can be guaranteed completely secure. By using this website, users acknowledge and accept this inherent risk. 9. Your Rights Depending on applicable laws and your location, you may have the right to: * request access to personal information * request correction of inaccurate information * request deletion of information * withdraw consent to communications Requests regarding personal information may be submitted using the contact information below. 10. Changes to This Privacy Policy This Privacy Policy may be updated periodically as venue operations, website features, or legal requirements evolve. Updated versions will be posted with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy. 11. Contact Information Questions regarding this Privacy Policy or the handling of personal information may be directed to: Meta Mystics LLC DBA: Main Street Creative Arts Center Mesa, Arizona Email: hello@mainstcenter.com
production package policy
Production Package Policy for Main Street Creative Arts Center 1. Purpose of Production Packages Production Packages are designed for theatrical productions, staged readings, showcases, concerts, comedy events, and other performance-based rentals that require extended use of the venue. Packages may include combinations of: * rehearsal hours * performance dates * tech access * lobby usage * dressing room access * classroom or backstage access * setup and strike time * lighting and sound equipment access Package details vary depending on the rental agreement and invoice. 2. Booking & Reservation Process All productions must submit a booking request form, review availability, receive confirmation and an invoice, submit the required deposit or payment, and complete all necessary agreements before access to the venue is granted. Production dates are not officially reserved until payment arrangements have been completed. 3. Deposits & Payment Structure Most productions require a 25–30% non-refundable deposit along with signed agreements and an approved payment schedule when applicable. Remaining balances must be paid according to the agreed invoice schedule. Failure to make payments may result in cancellation of dates, suspension of venue access, or loss of deposits already paid. Installment plans may occasionally be offered at the discretion of Main Street Creative Arts Center but are not guaranteed. 4. Included Spaces & Shared Facility Use Production Packages may include access to the black box theatre, lobby areas, dressing rooms, classroom spaces, and backstage or workshop areas depending on the agreement. Unless otherwise stated, all rentals take place within a shared-use facility. Other rehearsals, classes, rentals, or events may be occurring in different areas of the building at the same time. Production teams are expected to maintain professional conduct, respect shared spaces, avoid disrupting other renters, and help keep common areas reasonably clean and accessible. 5. Rehearsal Hours Included rehearsal hours must be scheduled in advance through venue management and approved through the venue calendar. Rehearsal hours must be used within the agreed timeframe. Unused rehearsal hours do not roll over, are non-refundable, and may not be transferred to another renter or production. Additional rehearsal hours may be purchased depending on availability. 6. Scheduling & Availability All rehearsals, performances, tech rehearsals, load-ins, strike periods, photo calls, and load-outs must be scheduled through venue management. Production schedules are subject to: * venue operating hours * existing bookings * staffing availability * technical limitations Main Street Creative Arts Center reserves the right to adjust schedules when necessary for operational or safety reasons. 7. Load-In, Strike & Storage Production teams are responsible for transporting their own sets, props, costumes, equipment, and materials, as well as handling setup and strike labor. All items must be removed by the agreed strike deadline unless storage arrangements have been approved in writing. The venue is not responsible for lost, damaged, or unsecured property left onsite. Additional fees may apply for delayed strike, abandoned materials, excessive cleanup, or unauthorized storage. 8. Set Construction & Scenic Restrictions Because Main Street Creative Arts Center operates as a flexible black box and shared-use facility, certain scenic elements require advance approval. This may include large scenic builds, wall anchoring, elevated structures, rigging, paint usage, flooring modifications, or atmospheric effects. Production teams may not permanently alter venue surfaces, damage floors or walls, drill into venue structures, or block exits and fire access points. All scenic elements must remain structurally safe throughout the production process. The venue reserves the right to require modifications to unsafe or impractical scenic elements. 9. Technical Equipment & Operation Production Packages may include access to venue equipment such as: * lighting fixtures * lighting consoles * microphones * sound systems * playback systems * projection equipment Access to equipment does not include guaranteed technical staffing unless specifically contracted. Production teams are responsible for providing qualified operators, safely using equipment, avoiding unauthorized modifications, and reporting technical issues immediately. The venue does not guarantee advanced programming support, custom design labor, uninterrupted technical performance, or compatibility with outside equipment. 10. Staffing Expectations Unless otherwise agreed in writing, productions are responsible for providing their own: * directors * stage managers * operators * designers * front-of-house staffing Venue staff are not automatically assigned as technicians, ushers, security, house managers, or box office personnel. Additional staffing may be available for additional fees depending on availability. 11. Audience Capacity & Safety Productions must comply with all venue occupancy limits, fire code regulations, emergency exit requirements, and ADA accessibility pathways. Audience seating layouts may require approval from venue management. The venue reserves the right to adjust seating arrangements for safety or operational reasons. 12. Content & Conduct Main Street Creative Arts Center supports artistic freedom but reserves the right to deny productions involving illegal activity, unsafe audience interaction, dangerous staging, harassment, hate speech, or activity that threatens venue licensing, safety, or operations. Production teams are responsible for the conduct of cast members, crew members, volunteers, vendors, guests, and audience members associated with the production. 13. Marketing & Ticketing Unless otherwise agreed in writing, productions are responsible for their own marketing, ticket sales, and audience communication. Use of the venue name, logo, or branding must accurately represent the relationship to the venue. Main Street Creative Arts Center may share promotional materials through its own marketing channels at its discretion. 14. Cleanup Responsibilities At the conclusion of the production, renters are responsible for removing props, set pieces, temporary signage, tape, trash, costumes, and personal materials from the venue. Furniture and equipment must be returned to original placement, and dressing rooms, backstage areas, and common spaces should be left in reasonable condition. Failure to properly clean or strike the production may result in additional fees. 15. Damages Production teams are financially responsible for any damage caused during rehearsals, performances, load-in, load-out, or strike. This includes damage caused by scenic construction, paint, equipment misuse, audience members, vendors, or cast and crew negligence. Repair or replacement costs may be billed directly to the renter. 16. Cancellation & Refunds Production deposits are non-refundable. Canceled productions may not receive refunds due to scheduling commitments, operational planning, and lost booking opportunities created by holding reserved dates. Rescheduling requests are subject to availability, staffing, and operational feasibility. Any approved refunds or venue credits are issued solely at the discretion of Main Street Creative Arts Center. 17. Facility Closures & Force Majeure If the venue becomes unavailable due to emergencies, severe weather, government restrictions, utility failures, or other unforeseen operational circumstances, the venue may offer rescheduling, venue credit, or alternate accommodations when possible. Cash refunds are not guaranteed. 18. Policy Violations & Termination Failure to comply with venue policies may result in suspension of access, cancellation of bookings, forfeiture of deposits or payments, or denial of future rentals. Main Street Creative Arts Center reserves the right to terminate production agreements when necessary to protect venue safety, property, staff, operations, or community standards. 19. Agreement to Terms Submitting payment, signing agreements, or utilizing Production Package services constitutes acknowledgment and acceptance of all venue policies, agreements, and operational procedures established by Main Street Creative Arts Center.
tech & equipment policy
Tech & Equipment Policy for Main Street Creative Arts Center 1. Purpose of Equipment Use Main Street Creative Arts Center provides shared technical equipment to support rehearsals, productions, classes, workshops, and events. Available equipment may include lighting fixtures, lighting consoles, speakers, microphones, playback systems, projectors, QLab software, cables, extension cords, ladders, and other staging accessories. Equipment availability may vary depending on maintenance, staffing, operational needs, and existing bookings. The venue reserves the right to restrict or deny equipment access at any time for safety or operational reasons. 2. Shared Community Equipment All venue equipment is considered shared community-use equipment and should be treated respectfully and responsibly. Renters are expected to: * use equipment properly * report technical issues immediately * leave equipment in its original condition after use * avoid unnecessary wear or damage Improper or careless use of equipment may result in damage fees, loss of equipment privileges, or denial of future rentals. 3. Authorized Equipment Use Only approved and properly trained individuals may operate venue equipment. This includes lighting consoles, sound systems, projectors, playback systems, ladders, lighting fixtures, and power equipment. Main Street Creative Arts Center may require proof of experience or completion of a venue walkthrough before approving access to certain systems or equipment. 4. Training Requirements Some equipment may require orientation, supervised setup, walkthroughs, or operational instruction before use. Training availability depends on staffing and scheduling. The venue reserves the right to deny access to individuals who appear unfamiliar with equipment operation, repeatedly misuse equipment, or use systems in an unsafe manner. 5. No Guaranteed Technical Support Unless specifically contracted in writing, venue rentals do not include technical staffing, live mixing, programming assistance, troubleshooting, cue programming, equipment setup, show operation, or emergency repair services. Renters are responsible for providing qualified operators for their productions or events. Venue staff may occasionally assist at their discretion but are not obligated to provide technical labor beyond agreed services. 6. Equipment Condition & Compatibility All equipment is provided as-is and subject to availability. Main Street Creative Arts Center does not guarantee: * uninterrupted operation * compatibility with outside devices or software * availability of specific adapters * advanced networking capabilities * custom programming support Renters are strongly encouraged to test equipment in advance, verify compatibility before performances, and bring backups whenever possible. 7. Mac Mini & QLab Use The venue Mac Mini and QLab system are intended for basic playback support during rehearsals and performances. Renters using the playback system are responsible for loading and organizing their own files, confirming playback compatibility, testing cues before performances, and safely ejecting drives or devices after use. The following are prohibited: * installing software * changing system settings * deleting venue files * altering QLab workspace structures without approval * remaining logged into personal accounts Main Street Creative Arts Center is not responsible for lost files, corrupted media, or playback issues caused by incompatible formatting or user error. 8. Lighting & Sound Equipment Lighting and sound equipment must only be used within safe operational limits. Renters may not: * overload circuits * rewire equipment * bypass safety systems * climb or adjust fixtures unsafely * modify lighting patches without approval * remove installed equipment from designated areas Any unusual smells, sparks, overheating, or technical malfunction must be reported immediately. 9. Projectors & Media Equipment Projection equipment must be operated carefully and only for approved purposes. Renters are responsible for testing media in advance, ensuring content is legally licensed for use, and providing compatible adapters when necessary. Projectors and media equipment must be powered down properly after use. 10. Cables, Extension Cords & Power Use All cables and extension cords must remain safely routed and may not block exits, walkways, or accessibility pathways. Improper cable management that creates trip hazards may require immediate correction. Daisy-chaining extension cords or creating unsafe electrical loads is prohibited. 11. Ladder Safety Only individuals comfortable and capable of safely using ladders should do so. Ladder users are expected to: * maintain proper footing * avoid overreaching * use ladders on stable surfaces * follow standard safety practices Main Street Creative Arts Center reserves the right to prohibit ladder use if unsafe behavior is observed. 12. Unauthorized Modifications The following actions are prohibited without written approval: * rewiring systems * moving installed fixtures * permanently modifying console programming * changing venue infrastructure * installing permanent hardware * opening equipment housings * tampering with networking or audio systems Unauthorized modifications may result in immediate loss of access, repair charges, cancellation of bookings, or replacement fees. 13. Damage, Loss & Replacement Costs Renters are financially responsible for equipment damage caused by misuse, negligence, unsafe setup, improper storage, unauthorized operation, or theft occurring during their rental period. This includes damage caused by: * cast and crew members * guests * contractors * outside technicians * volunteers Repair or replacement fees may include equipment costs, shipping, labor, emergency replacement rentals, and operational downtime if applicable. 14. Outside Equipment Outside technical equipment is permitted unless otherwise restricted by venue management. All outside equipment must comply with venue power limitations and safety requirements. Unsafe equipment may be denied. The venue is not responsible for compatibility issues, technical failures, or damage involving outside equipment. Certain effects or specialty equipment may require advance approval, including: * haze or fog machines * large speaker systems * specialty lighting * wireless systems * pyrotechnic-style effects 15. Technical Inspections & Safety Authority Venue management reserves the right to inspect technical setups at any time. Main Street Creative Arts Center may stop unsafe operation, disconnect equipment, require modifications, or deny use of hazardous setups when necessary. Safety decisions made by venue management are final. 16. Agreement to Terms Use of venue equipment constitutes acknowledgment and acceptance of all technical policies and operational procedures established by Main Street Creative Arts Center.
set construction & paint policy
Set Construction & Paint Policy for Main Street Creative Arts Center 1. Purpose of the Policy Because Main Street Creative Arts Center operates as a flexible black box and shared-use performance venue, all scenic construction and painting must prioritize safety, functionality, flexibility, fire compliance, and preservation of the facility. Production teams are expected to design and build scenery responsibly and within the limitations of the space. 2. Approval of Scenic Elements Large scenic pieces, specialty construction, elevated structures, unusual materials, or complex scenic elements may require advance approval before being brought into the venue. The venue reserves the right to deny or require modifications to scenic plans that: * create safety concerns * exceed venue limitations * risk damage to the facility * interfere with exits or accessibility * create unreasonable storage or strike demands 3. Approved Materials Scenic construction materials should be standard theatrical materials appropriate for indoor performance use. Common approved materials may include: * plywood * luan * dimensional lumber * theatrical flats * foam insulation board * muslin * approved fabrics * properly used PVC Materials that are excessively hazardous, unstable, highly flammable, difficult to remove, or prone to creating excessive debris may be prohibited. 4. Flame Retardant Requirements All scenic materials, fabrics, decorations, drapery, and props must comply with applicable fire safety standards. The venue may require flame-retardant treatment for: * fabric scenery * hanging elements * soft goods * artificial foliage * paper decorations * other flammable materials Production teams may be asked to provide proof of flame-retardant treatment when necessary. Open flames, candles, live fire effects, pyrotechnics, and uncontrolled spark effects are prohibited unless specifically approved in writing and legally permitted. 5. Painting Policy Painting scenery is only permitted in approved areas and must be coordinated with venue management in advance. The following are prohibited without approval: * painting directly on venue floors * painting venue walls * indoor spray painting * allowing paint spills on flooring or curtains * improper disposal of paint materials All paint areas must be protected with drop cloths and cleaned immediately after use. Production teams are responsible for cleanup, repainting damaged surfaces, and removing paint spills or residue. Additional fees may apply for repainting, repairs, or excessive cleanup. 6. Wall Anchoring & Facility Alterations The following are prohibited unless specifically approved: * drilling into walls * screws or anchors in venue structures * nails in permanent surfaces * mounting into ceilings * permanent adhesives * structural alterations Temporary scenic attachment methods may occasionally be allowed when safely executed and approved in advance. Any damage caused by unauthorized alterations or anchoring will be billed directly to the renter. 7. Platform & Elevated Structure Use All platforms, risers, ramps, stairs, and elevated scenic elements must be structurally stable and capable of safely supporting their intended use. Scenic structures must: * comply with reasonable theatrical safety standards * remain free from excessive wobbling or instability * be constructed responsibly Main Street Creative Arts Center reserves the right to inspect platforms, require reinforcement, or prohibit unsafe structures. Improvised or unstable elevated construction may not be used. 8. Scenic Weight & Space Limitations Production teams are responsible for ensuring scenic elements can safely fit through entrances, move through the facility without damage, and function within venue height and space limitations. The venue may restrict: * oversized units * excessively heavy construction * unsafe hanging scenery * scenic pieces requiring unreasonable storage space 9. Tool & Construction Safety All construction activity must be conducted safely and responsibly. Production teams are responsible for: * safe tool operation * supervising inexperienced builders * maintaining safe working conditions * keeping pathways clear * cleaning debris regularly Power tools may only be used during approved hours. Unsafe construction practices may result in immediate stoppage of work. 10. Storage of Scenic Materials Storage space within the venue is limited. Scenic materials, props, tools, and construction supplies may only be stored: * in approved locations * during approved timeframes * with venue permission Hallways, exits, backstage pathways, and shared spaces must remain clear at all times. Unauthorized storage may result in removal of materials or additional disposal fees. 11. Strike Expectations All productions are responsible for fully striking their production by the agreed strike deadline unless otherwise approved. Strike responsibilities include: * removing set pieces * removing tape and hardware * paint cleanup * trash removal * restoring the space * removing personal materials and tools Scenery may not be abandoned onsite. Incomplete strike may result in additional labor fees, dumpster fees, storage fees, or denial of future rental privileges. 12. Dumpster & Trash Removal Production teams are responsible for properly disposing of construction debris and scenic waste, including: * wood scraps * cardboard * broken props * packaging * paint materials * food waste related to construction activity Large scenic disposal may require renter-arranged haul-away services, dumpster coordination, or additional disposal fees. Hazardous materials and chemicals may not be improperly discarded onsite. 13. Prohibited Construction Methods & Materials The following are prohibited unless specifically approved: * live flame effects * pyrotechnics * explosive effects * hazardous chemicals * glitter * unstable rigging * unsafe suspended scenery * construction blocking exits * permanent structural changes * roof attachment * ceiling suspension without approval * excessive loose debris * materials creating excessive dust or airborne particles indoors The venue reserves the right to prohibit any material, effect, or construction method deemed unsafe or impractical. 14. Damage Responsibility Production teams are financially responsible for damage caused by scenic construction, paint, tools, hardware, debris, improper strike, or unsafe installation. Repair costs may include: * repainting * flooring repair * replacement materials * labor * operational downtime caused by damage 15. Venue Authority & Safety Enforcement Main Street Creative Arts Center reserves the right to inspect scenic construction, stop unsafe activity, require modifications, deny unsafe scenic elements, require additional cleanup, and enforce strike deadlines. Safety decisions made by venue management are final. 16. Agreement to Terms Any production constructing, painting, installing, or using scenic elements within the venue acknowledges and agrees to comply with all scenic construction and paint policies established by Main Street Creative Arts Center.
rehearsal room policies
Rehearsal Room Policies for Main Street Creative Arts Center 1. Purpose of Rehearsal Spaces Rehearsal rooms at Main Street Creative Arts Center are intended to provide flexible and affordable spaces for rehearsals, classes, workshops, meetings, coaching sessions, auditions, and creative development. Because the venue operates as a shared-use arts center, all renters are expected to use spaces respectfully, professionally, and with consideration for other groups using the facility. 2. Shared Facility Expectations Multiple groups may be rehearsing, teaching, meeting, or operating in the building simultaneously. Renters are expected to remain aware of neighboring spaces, avoid excessive disruption, and help keep common areas accessible and welcoming. Hallways, lobbies, backstage pathways, entrances, and shared spaces should not be monopolized for rehearsal activity unless specifically approved in advance. All renters, guests, instructors, and participants are expected to treat fellow renters and venue staff respectfully. 3. Food & Drink Policy Food and non-alcoholic beverages are permitted in rehearsal rooms unless otherwise restricted for a specific rental or event. Renters are responsible for cleaning spills immediately, removing trash, wiping down surfaces when necessary, and avoiding damage to flooring, furniture, or equipment. Alcohol is not permitted unless specifically approved in writing by venue management. Illegal substances are prohibited anywhere on the property. 4. Furniture Use & Reset Tables, chairs, rehearsal cubes, and other movable furniture may be used unless otherwise restricted. All furniture must be returned to its original location and left reasonably clean and organized at the end of the booking. Furniture may not be removed from the building or transferred between rooms without approval. Damage caused by dragging furniture, standing on furniture improperly, or misuse may result in repair or replacement fees. 5. Sound Levels & Noise Expectations Because rehearsal rooms operate within a shared facility, sound levels must remain reasonable at all times. Amplified music, microphones, instruments, and playback systems should be monitored carefully. Screaming, sustained loud vocal work, drumming, or excessively loud playback may be restricted depending on neighboring activity or overlapping rentals. Venue staff may request volume adjustments at any time. Repeated disruption may result in loss of rental privileges. 6. Late Exits & Overtime Rental time includes setup, rehearsal or activity time, cleanup, and exiting the room. Groups are expected to fully vacate rehearsal spaces by the scheduled end time. Late exits may result in additional hourly charges, overtime fees, or loss of future booking privileges. Late arrival does not extend reservation time. If another booking is scheduled after yours, the room must be vacated promptly regardless of delayed start time. 7. Shared Storage Policy Storage space within the facility is limited. Unless specifically approved in advance, props, costumes, rehearsal materials, set pieces, and personal items may not be stored in rehearsal rooms between bookings. Any approved storage must remain clearly labeled, stay within designated areas, and may be subject to additional fees. Main Street Creative Arts Center is not responsible for lost, stolen, or damaged materials left onsite. Unapproved or abandoned items may be removed or discarded. 8. After-Hours Access After-hours access is only permitted when approved in advance, connected to a scheduled rental, and coordinated with venue management. Renters granted after-hours access are responsible for securing doors properly, ensuring guests leave the facility, following closing procedures, and respecting neighboring tenants and noise expectations. Unauthorized after-hours access may result in immediate loss of booking privileges. 9. Supervision Requirements The booking party is responsible for supervising all participants, students, guests, volunteers, and minors associated with the rental. Children may not be left unattended in rehearsal rooms, hallways, backstage areas, or common spaces. Groups working with minors must maintain appropriate adult supervision at all times. 10. Room Condition & Cleanup Rehearsal rooms must be left in reasonable condition after use. This includes: * removing trash * resetting furniture * removing personal belongings * reporting spills or damage * turning off lights or equipment if instructed Excessive mess, repeated cleanup issues, or damage to the space may result in cleaning fees, suspension of booking privileges, or denial of future rentals. 11. Prohibited Activities The following activities are prohibited in rehearsal rooms unless specifically approved: * painting * construction work * glitter * open flames * smoke or fog effects * hazardous materials * unsafe physical activity * drilling or mounting into walls * overnight storage * unauthorized parties or public events The venue reserves the right to stop unsafe or inappropriate activity immediately. 12. Security & Personal Property Renters are responsible for their own personal property at all times. Main Street Creative Arts Center is not responsible for lost, stolen, or unattended belongings. Doors should not be propped open or left unsecured during or after use of the facility. 13. Policy Enforcement Main Street Creative Arts Center reserves the right to monitor room usage, enforce sound restrictions, deny unsafe activity, charge for damages or overtime, and suspend or revoke booking privileges for repeated policy violations. 14. Agreement to Terms Use of rehearsal rooms constitutes acknowledgment and acceptance of all rehearsal room policies, venue procedures, and operational expectations established by Main Street Creative Arts Center.
photography & recording policy
Photography & Recording Policy for Main Street Creative Arts Center 1. General Photography & Recording Photography and video recording may occur during public events, performances, workshops, rehearsals, or community activities at Main Street Creative Arts Center for promotional, archival, or educational purposes. By attending public events at the venue, guests acknowledge that they may appear in photographs or video recordings. 2. Professional Recording Projects Professional photography, filming, livestreaming, commercial recording, or large-scale media projects require prior approval from venue management. Additional agreements, fees, scheduling coordination, or insurance requirements may apply depending on the scope of the project. 3. Respect for Artists & Participants Recording should not interfere with: performances rehearsals classes audience experience venue operations Unauthorized flash photography, disruptive filming setups, or recording that distracts performers or participants may be prohibited. 4. Copyright & Licensing Responsibility Renters and production teams are responsible for obtaining any necessary permissions, licenses, or rights related to: music scripts performances copyrighted media recorded content Main Street Creative Arts Center is not responsible for copyright violations committed by renters or guests. 5. Venue Branding & Representation Use of the venue name, logo, or likeness in promotional materials should accurately represent the relationship to the venue. The venue reserves the right to request removal of misleading or inappropriate content involving the facility. 6. Privacy & Sensitive Areas Photography and recording are prohibited in: restrooms designated changing areas private staff-only areas Guests and renters are expected to respect the privacy and comfort of others while recording onsite. 7. Venue Use of Media Main Street Creative Arts Center may use approved photographs or recordings for: social media promotional materials archival purposes marketing website content Individuals who wish to avoid promotional use of their image should notify venue management when possible. 8. Policy Enforcement The venue reserves the right to stop photography or recording activity that violates venue policy, disrupts operations, creates safety concerns, or infringes on the rights of performers, renters, or guests.
refund policy
Refund Policy for Main Street Creative Arts Center 1. General Refund Policy Main Street Creative Arts Center operates on a reservation-based scheduling system. Because bookings reserve space and prevent other rentals from being scheduled, refunds are limited. Submitting payment constitutes acknowledgment and acceptance of this refund policy. 2. Deposits All deposits are non-refundable. Deposits secure: venue availability scheduling staffing preparation calendar reservation Deposits will not be refunded due to: cancellation scheduling conflicts no-shows change of plans incomplete productions or events 3. One-Time Rentals One-time rentals, rehearsals, meetings, or hourly bookings may qualify for cancellation only within the designated cancellation window established in the booking agreement. After that period, refunds are not guaranteed. 4. Production Packages & Extended Rentals Production deposits, rehearsal blocks, bundled hour packages, and extended rental agreements are generally non-refundable due to the amount of calendar space reserved. Unused rehearsal hours or canceled performance dates do not automatically qualify for refunds or credits. 5. No-Shows Failure to appear for a scheduled booking without communication is considered a no-show. No-shows are not eligible for refunds, credits, or transferred time. 6. Rescheduling Rescheduling requests may be considered when: sufficient notice is provided scheduling availability exists operational limitations allow Approval of rescheduling requests is not guaranteed. One courtesy reschedule may be granted at the discretion of venue management. Additional rescheduling requests may incur administrative fees. 7. Facility Closures & Emergencies If Main Street Creative Arts Center must cancel or close due to: severe weather building emergencies utility failures government restrictions safety concerns unforeseen operational circumstances the venue may offer: rescheduling venue credit alternate accommodations when possible Cash refunds are not guaranteed. 8. Classes, Workshops & Events Refund eligibility for classes, workshops, camps, or ticketed events may vary depending on the event structure and instructor agreements. Specific event-related refund terms may override portions of this general policy when clearly stated during registration. 9. Approved Refunds Any approved refunds are issued solely at the discretion of Main Street Creative Arts Center. Approved refunds may: exclude processing fees exclude non-refundable deposits be issued as venue credit instead of cash reimbursement Processing times may vary depending on the payment provider used. 10. Chargebacks & Payment Disputes Initiating fraudulent or improper chargebacks for validly rendered services, reserved dates, or agreed-upon policies may result in: cancellation of future bookings denial of venue access collection efforts when applicable 11. Policy Updates Main Street Creative Arts Center reserves the right to update this Refund Policy as operations evolve. The most current version of the policy supersedes prior versions.
insurance requirement policy
Insurance Requirements for Rentals & Productions Main Street Creative Arts Center requires certain rentals, productions, workshops, and public events to carry general liability insurance coverage during their use of the venue. This policy helps protect both the renter and the venue in the event of property damage, injury, or unforeseen incidents. When Insurance May Be Required Insurance may be required for: Full production rentals Public performances or ticketed events Events with large attendance Outside vendors or contractors Classes, workshops, or camps involving minors Events involving food service, physical activity, special effects, or elevated risk activities Long-term or recurring rentals Main Street reserves the right to require proof of insurance for any booking at its discretion. Coverage Requirements If required, renters must provide: A Certificate of Insurance (COI) General liability coverage with minimum limits determined by the venue based on the scope of the event Coverage active for all rehearsal, setup, performance, and strike dates associated with the booking The renter may also be required to list: Meta Mystics LLC dba Main Street Creative Arts Center as an additional insured party on the policy. Submission Timeline Proof of insurance must be submitted and approved prior to the start of the reservation period. Failure to provide required documentation may result in cancellation of the booking or denial of venue access until documentation is received. Responsibility for Damages Renters are financially responsible for: Damage caused by guests, performers, crew members, or vendors Damage to venue property, equipment, furniture, or technical systems Excessive cleaning or repairs resulting from the event Insurance requirements do not remove renter responsibility for damages or policy violations. Vendor & Contractor Responsibility Third-party vendors, instructors, performers, or contractors brought into the venue by the renter may also be required to carry their own insurance depending on the nature of their services. Questions If you are unsure whether your event requires insurance coverage, please contact Main Street Creative Arts Center before submitting payment or signing agreements.
cleaning policy
Cleaning Expectations Policy Main Street Creative Arts Center is a shared community arts venue. All renters are expected to leave spaces clean, reset, and ready for the next group. General Expectations Renters are responsible for: Removing all personal belongings, props, costumes, trash, and food items Returning furniture, tables, chairs, and equipment to their original locations Sweeping or tidying excessive messes created during use Wiping down surfaces used during the reservation Removing tape, signage, decorations, and temporary materials Fully clearing rehearsal and performance spaces by the end of the rental period unless prior arrangements have been approved Trash & Food All trash must be bagged and placed in designated bins Food and drink must remain in approved areas unless otherwise permitted Spills must be cleaned immediately Damage & Excessive Cleaning Additional cleaning or repair fees may be charged for: Excessive trash or mess Glitter, confetti, paint, fake blood, smoke residue, or difficult-to-remove materials Damage to floors, walls, furniture, curtains, or equipment Failure to reset the space Leaving items behind without approval End of Reservation All cleanup must be completed within the renter’s reserved time block. Additional charges may apply if cleanup extends beyond the reservation period.
deposit & reservation policy
Deposit & Reservation Policy Reservation Requests Submitting a booking request does not guarantee a reservation. All bookings remain pending until approved by Main Street Creative Arts Center. Deposits A deposit is required to officially reserve dates, spaces, or production packages. Typical deposits may range between 25%–30% of the estimated booking total unless otherwise agreed upon in writing. First Come, First Served Dates are reserved on a first-paid basis. Requested dates may remain available to other renters until a deposit has been received. Final Payments Remaining balances are due according to the terms outlined in the rental agreement or invoice. Failure to submit payments on time may result in cancellation of reserved dates. Changes & Adjustments Changes to booked dates, times, or spaces are subject to venue availability and are not guaranteed. Refunds Deposits are generally non-refundable unless: The venue cancels the reservation A refund arrangement has been approved in writing The cancellation falls within an approved refund policy window Failure to Pay Main Street Creative Arts Center reserves the right to cancel or release unpaid reservations if required payments are not received by agreed deadlines.
forms
general liability waiver
please fill out before booking...